Best CRM Software For Small Business: Ultimate List

Here is the ultimate list of the best CRM software for small businesses. Know how a CRM system can help you and how to choose the right one


Know the best CRM software for small business, here are ultimate list. A customer relationship CRM software growing your customers’ growth potential, freeing up business and energy to focus. But, what is a CRM, or can you wait for a CRM software and how to choose the right one.

Best CRM Software For Small Business: Ultimate List

Fortunately, we are here to help you read everything you need to know how a CRM system can help you and how to choose the right CRM for you. 

In addition, you can get off to a good start by sharing the details of the 12 best CRM software for small businesses. Let’s see ultimate list CRM software and know how to select the right one for your small business.

What is CRM software, and how to choose the best for small business?

Customer Relationship Management (CRM) software is a complete tool for managing, adding, sending emails, managing customer satisfaction/customer satisfaction, and more. And everything without leaving the CRM software platform. 

As your business grows, manuals become increasingly inefficient and expensive. You can easily cream your customers and sales if you’re not careful. 

Small businesses keep all their CRMs on the same page and combine marketing, sales, and customer support with all their data to help them succeed in their respective roles. 

Moreover, there are many CRM software companies, so it’s important to know what to look for in the best CRM software. There are a few things to consider.

  • Ease of Use: You’ll be using your CRM software daily. You will be living in it. If it’s not easy to use, you won’t use it. And that’s not worth your goals.
  • Customer management systems in your cloud: A meaningful cloud-based CRM can access customer details anywhere, increasing productivity. And Nucleus Research found that 65% of companies using CRMs can deliver on their sales targets.
  • Funnel Management: So, if you have a sales team, this is vital. You should be able to just browse your contacts from “brand evangelist” without missing a beat.

Ultimate list of the best CRM software for small businesses

Before jumping into the best CRM software for your small business list, it’s important to mention that you need to use a customer relationship management tool. But, first, you must start a relationship with the real thing.

Why your small business needs CRM software

There are types of relationship management platforms with many customers. In the past, CRM software was for enterprise-level companies. Unfortunately, this is no longer the case.

Small businesses can now implement a CRM platform without their brains or budgets. This is excellent news because implementing a CRM solution can increase sales by double-digit percentage points.

The ability to streamline workflow in a single application makes everyday work lighter, freeing up resources for growth. In addition, CRM provides a clearly defined set of processes to close more deals, get tasks done on time, and reduce miscommunication.

Lead management and sales funnel features help you create a better process. Creating a sales pipeline allows you to streamline your workflow. As opportunity management tools identify potential future sales, while customer support tools improve the customer experience, you help understand your audience and reduce churn so your business can scale. Let’s see the ultimate list of CRM software.

List of the best CRM software for small business

1 – Deskera

All-In-One is a full-featured platform and its CRM module is excellent. It lets you manage sales and support processes with no hassle. Keep track of your leads gathered from marketing campaigns, then give customers the support they need after converting with the help desk feature. You can also customize and configure your own sales pipeline to make sure all your deals are effectively moving towards closure.

Deskera even lets you connect your existing apps via Zapier or the other APIs, or build your own apps with the included dev kit.

When it comes to email marketing campaigns, Deskera has you covered. You can import email lists or create a new one using existing contacts in the CRM, and then make attractive emails from one of Deskera’s templates to send out ASAP.

Schedule campaign launches and track your stats with detailed analytics, including open rates and click-through parameters. 

2 – Drip

Best CRM Software For Small Business: Ultimate List

Drip is the number one e-commerce CRM, but it’s also a great CRM for small businesses. It has a powerful, beautiful interface and is very easy for any business.  This CRM makes it easy to create automated workflows and email campaigns. For example, you can compose an email using Visual Builder or Text Builder. 

Price cuts, content conversion, purchase-intention marketing, etc. You can use tags, events, and custom fields to understand and track everything you need to know about your customer’s story. And this makes it a great customer database software that you can use to manage and monetize your contacts. 

It is designed to increase your profits and help you generate leads and manage your lifetime customers.  Drip campaign with features, advanced marketing lead automation, actionable reporting, personal e-commerce user tracking, more e-commerce user management, and more. 

And can easily integrate the Drip with the best third-party services such as email, lead generation software, WooCommerce, and Shopify. In addition, Facebook and Instagram also have a lead generation workflow.

3 – Sendinblue


Sendinblue is a powerful email marketing service with all the features you need to also serve as a complete CRM.

Sendinblue is an excellent choice for businesses of any size because you can get started free and upgrade as your business grows. They support email, trust, e-commerce, e-commerce, intelligent email transmission, automatic email delivery, and more commerce.

Unlike other CRMs, they also have a lot of SMS marketing and chat. SMS marketing is a powerful tactic that can instantly increase sales and engagement. Its live chat solution allows you to connect with customers and conduct in real-time. Sending comes with a top-notch, in-depth support team, so it’s easy to get started.

4 – HubSpot

Best CRM Software For Small Business: Ultimate List

HubSpot are the best small business CRM that presents a cost-effective solution for the rated companies. In addition, it’s a great customer database software for managing new leads.

HubSpot is an easy-to-use CRM and offers a wide range of tools to manage the customer journey. In addition, it provides a perpetual free plan with limited features for its CRM, marketing, sales, and service centers.

The CRM has an easy-to-use interface that lets you view your entire sales pipeline in a dashboard. Morever, if you want more data (who doesn’t?), you can view all Contact and sales activity, detailed reports, and the user or team performance.

You can turn your emails into quick salespeople with a savvy marketer to boost your bottom line. HubSpot for iPhone and Android, email templates, real-time notifications, emails, schedulers, sticky apps, and more.

It also integrates with over 300 apps and services such as WordPress, email marketing companies, lead generation software like OptinMonster, and more. You can also connect HubSpot to Gmail or Outlook to automatically log activity, and all email captures.

5 – Constant Contact

Constant Contact

Constant Contact is a top-rated email marketing service, but you can also use it as a CRM. Moreover, it’s great for small businesses, with a simple, easy-to-use dashboard, marketing automation, reports, sales funnels, and a handy drag-and-drop tool for creating emails.

And you can also store contacts, manage customer information, and add third-party integrations (including e-commerce integrations) from Constant Contact’s massive marketplace. So, the number of integrations makes it easy to create the right platform for your business.

6 – Salesflare

Best CRM Software For Small Business: Ultimate List

Salesflare is another popular CRM you might consider, and its slogan says it all: less work, more sales.

That’s because Salesflare is a CRM that lets you connect with customers, not to mention all your favorite marketing tools. So you can get started with just a few clicks and generate more sales even if you have little initial data.

The software collects lead contact information from social profiles, email signatures, and other public sources. Plus, all meetings and calls are automatically logged, so you don’t have to worry about forgetting to enter tedious data.

7 – Zoho


Zoho is a cloud-based software suite that provides everything you need to run your small business efficiently. Moreover, you can take advantage of powerful marketing and sales capabilities with SaaS apps and online productivity tools. 

This simple CRM software helps small businesses organize their contacts, market their brands, manage sales, and provide customer support. 

You can use Zoho CRM to collect leads through social media, segment your visitors, and integrate with other marketing tools you already use to provide support using built-in live chat.

8 – Pipedrive

Best CRM Software For Small Business: Ultimate List

Pipedrive is ridiculously easy-to-use CRM software designed to be simple and fast. Moreover, using the pipeline management feature, you get an overview of your entire sales process and can stay in control of the whole process.

In addition to pipeline management with a simple visual interface, email integration, sales reports and forecasts, and mobile apps give you access to CRM from anywhere. The Pipedrive does not provide segmentation, but it is easy to identify leads and foster relationships.

9 – Salesforce


Salesforce is a CRM giant and one of the best CRMs for small businesses. Moreover, with Salesforce, you can earn leads through your personalized customer journey and intelligent marketing platforms and grow your sales through email, SMS, social media, and digital advertising.

Because Salesforce has been around forever, it includes tons of advanced features and solutions for everything you need: sales, marketing, commerce, customer service and engagement, team productivity, and more.

10 – Freshsales

Best CRM Software For Small Business: Ultimate List

Freshsales, now known as Freshworks, is the most popular CRM software for businesses of all sizes. It’s easy to use and offers a sales-centric approach with all the features you need to maximize conversions. 

With a great dashboard, you have instant access to managing your contacts, reports, emails, phone, and more. Moreover, there are mobile apps that you can sell anywhere if the intuitive web-based interface isn’t enough. 

Freshsales uses AI-powered lead scoring to quickly prioritize the leads that are most likely to lead to conversions. And you can also set up custom workflow automation to get actionable insights into conversations, track events, and use a 360-degree customer view to display all your essential information on one screen. 

There are native integrations for some popular third-party services and apps, but the number of integrations is somewhat limited.

11 – Streak CRM for Gmail

Streak CRM for Gmail

Streak CRM works with G Suite and a free Gmail account, allowing you to track customer emails and leads, manage contacts, and track your sales pipeline. This is probably the best CRM software if you already use Gmail or G Suite.

You can automatically capture leads directly from your contacts, add tasks and reminders, schedule emails, create custom pipelines/funnels, add labels and notes, and more.

Streak CRM has workflow management capabilities for recruiting, project management, sales, support, and more, but you also can customize it to suit your needs. Plus, since it’s built into Gmail, it’s straightforward to use, even for beginners.

This simple CRM software is a browser plugin or mobile app for iOS and Android. Additionally, it supports third-party integrations via Gmail and also Zapier.