How To Use Chaty WordPress Plugin For Free?

Chat with your website visitors via their favorite channels with Chaty so you can collect leads in a beautifully floating icon on your WordPress website pages. In today’s article, you’ll learn how to use the Chaty WordPress plugin for free chat function addition to your site.

Chaty offers up to 16 channels of chat communication like Messenger. Whatsapp, etc., with your visitors via floating chat widgets on your website. In addition, all it’s already present in the free plan.

Follow through the following steps to understand how you can setup and use Chaty to chat function for free by a WordPress Plugin to your site.

How to Install and Set Up the Chat Plugin for Free

Let’s break down the process of installing and configuring the Chaty plugin step-by-step:

Step 1: Install the Chat Plugin

1. Log in to your WordPress Dashboard.
2. Navigate to Plugins > Add New.
3. In the search bar, type “Chaty” and click Install Now next to the Chaty plugin.
4. Once the installation is complete, click Activate.

Tip: Always ensure your WordPress version is up-to-date for smooth plugin installation and performance.

Step 2: Configure Your Chat Widget

1. After activating the plugin, go to Settings > Chaty to configure your chat widget.
2. You’ll see a dashboard with customization options. In the free version, you can add up to two chat channels.

Step 3: Choose Your Chat Channels on Chaty WordPress Plugin

1. Click on Add Channel and select the platforms you want to integrate, such as WhatsApp or Facebook Messenger.
2. Enter your phone number, username, or profile link as the platform requires.
3. Customize the call-to-action text for each Channel (e.g., “Chat with us on WhatsApp”).

Step 4: Customize the Appearance to Use Chaty for Free

1. Go to the Design section in the Chaty dashboard.
2. Choose the color scheme that matches your website’s branding.
3. Adjust the position of the chat icon (left or right) and its placement on desktop and mobile views.

Tip: Customizing the icon helps it stand out while fitting seamlessly into your site’s design to add a chat function for free by a WordPress Plugin to your site.

Step 5: Set Visibility Rules

1. In the Display Rules section, decide which pages or posts should display the chat widget.
2. Set the widget to show only during business hours or on specific pages, depending on your needs.

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Login to your WordPress or Shopify Admin dashboard, and go to Chaty once you download the plugin.

Part 1 = Firstly, choose your channels. Select the channels your visitors might use the most, like Facebook Messenger, Whatsapp, Telegram, and many more. The chosen tracks will get highlighted.

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You need to fill out information for the selected channels like your phone number for Whatsapp. Your username for Telegram, and so on, and it also lets you choose whether you want. So, to have different channels on the widget for mobile and desktop versions, like this:

Part 2 = Secondly, customize your Chaty WordPress plugin widget. You can fully customize your widget, from Choosing the color of the widget icon, Editing the call to action text, Selecting the icon position and size in pixels, and many more

Part 3 = Set Triggers and Targeting options for Chaty. So, depending on the usual browsing habits of your visitors, you can customize to set Triggers and Audience Targeting for Chaty to function on your website

Final Part = Finally, once you are all set with the customization, rules, and settings. you can simply turn the Active button under Launch It! as ON and Save Changes.

Making the Most of Chaty’s Free Features

While the premium version of Chaty offers additional customization and channel options, the free version is remarkably flexible, empowering you to enhance your website’s communication capabilities. Here’s how to make the most of Chaty’s free features:

Prioritize Key Chat Channels of Chaty WordPress Plugin

With the free version limited to two channels, choose the platforms that resonate most with your audience. For example, WhatsApp is a popular choice for quick inquiries, while Messenger can be effective for more detailed conversations.

Tip: Analyze your website traffic to understand which platforms your visitors use most often and tailor your chat channels accordingly.

Optimize the Call-to-Action (CTA)

The text in your chat widget’s CTA is a powerful tool that can significantly boost engagement. Use clear, friendly language encouraging visitors to reach out, such as “Chat with us for quick support!” or “Have questions? We’re here to help!”

Monitor and Adjust Display Settings

The free version allows for custom display rules, so experiment with where and when your chat widget appears. For example, it should be shown only on product pages or during certain times of day.

Best Practices for Using Chaty WordPress Plugin

To ensure you get the most out of Chaty on your WordPress site, follow these best practices:

Keep Response Times Short

A chat widget is most effective when users can expect timely responses. If you’re a small business or a solo entrepreneur, set expectations in your CTA or status (e.g., “Typically replies within 24 hours”). To ensure you meet these expectations, consider setting specific times for responding to messages, such as during business hours, and use automated responses to acknowledge messages received outside these times.

Align Design with Your Brand with Chaty WordPress Plugin

Even though Chaty offers customization options, it’s crucial to ensure the design aligns with your overall brand aesthetics. Use your brand’s colors and choose icons representing your company’s tone—playful, professional, or minimalist-to reinforce your brand identity.

Test Across Devices

Ensure that your chat widget works seamlessly on both desktop and mobile devices. Chaty’s responsiveness is a significant plus, but testing and tweak it as needed is still wise. This is important because it ensures that all your visitors, regardless of the device they use, have a smooth and enjoyable chat experience, which can significantly improve customer engagement.

Tip: Regularly update the plugin to access new features and maintain compatibility with your WordPress theme and other plugins.