Things to Consider While Designing a Mobile Banking App

In this digital age, banking needs to be convenient. Learn top things to consider while designing a mobile banking financial app

By Claudio Pires
Updated on May 3, 2024
Things to Consider While Designing a Mobile Banking App

A mobile banking application is perhaps the make-or-break instrument that makes the bank client decide whether to continue or sever his business relationship with the bank. In this article, you’ll see things to consider while designing a mobile banking financial app.

In this digital age, banking needs to be convenient, accurate, safe, and immediately available. Where once, in a brick-and-mortar banking institution, services were only available from 9 a.m. to 5 p.m., Monday through Friday, except on holidays, bank patrons now demand and expect banking services 24 hours a day.

How is that possible? Here are a few tips for creating a user-friendly mobile banking application and an easy-to-navigate User Interface (UI).

Who is the banking app for?

Is it designed for millennials? Make the app multicolored, like a montage, and look fun. Is it for clients who have built established careers or businesses? Make it a Wall Street theme of brown, black, white, beige, or grainy wood texture. If the bank has a color theme in place, choose an attractive combination of palettes that reflects its image.

Banking is competitive, hence the need for a reliable banking app

When banks make an agenda in their corporate meetings these days, especially in the Headquarters, most probably on their list is creating a mobile banking application. To remain competitive and to continue to be of seamless service to their clients, they should have one.

Not just any mobile banking app. Something that makes their clients transfer funds easily, take a glance at the performance of their mutual funds and stocks portfolio, be able to reorder checkbooks with ease, and pay bills. Many banking services are available at once, simultaneously, on their smartphones.

Where before, the experience of banking was face-to-face, with lots of papers and documents, and generalized (all banking services are prototypes). Banking now is more personalized, customized, immediate, and becoming thoroughly digital.

The advent of the increasing extinction of paper money is fast becoming a reality. Where the decimals, the $63.34 phone bill, the $14.68 coat, can all be paid thru debit or fund transfer. No “keep the change”. Everything paid digitally to the last cent, courtesy of your reliable app.

If your clients call or visit your bank asking for your help using the app, this is a bad sign. This means that your application is badly designed because your clients were not able to figure out its features on their own. Return the app to its developers for review and updates.

Unlocking new technology through the app

Make your clients’ app experience as seamless as possible. Go beyond the user name and password login process. Use new technology like Fingerprint Unlock and Facial Recognition to save precious seconds and minutes from primitive and tedious log-in processes.

Make your bank patrons proud and let them brag to their friends about the convenient features of your mobile banking app, which they have downloaded on their smartphones. So, now you have good tips for designing mobile banking apps.

Just imagine their smiles when they can carry their banking and financial information in their pockets, transfer funds at a whim, and pay bills through the funds in their bank account. Your banking app facilitates all these services —conveniences that were unheard of a decade ago.

Your mobile banking application should be everything your clients desire it to be

For mobile banking application design, easily and immediately learned User Interfaces (UIs) are a must. The banking app should have an excellent design that makes it user-friendly, intuitive, and easy to navigate. It should be capable of reducing the cognitive burden on app users. So they can do their banking tasks accurately and speedily. If the banking app can do all these, be prepared for new account applications at your bank. Who want to reap the benefits of the digital revolution.

To get it with a mobile banking app creation, both the legal and compliance perspective. So, the brand experience perspective of clients should be into consideration. By the app developers to make it work to serve the clients’ needs without running into legal roadblocks to consider while designing banking & financial app.

Perhaps a mechanism where your clients can monitor the history of their mortgage payments. Or they can check in what stage is their business loan application with your bank. So, easily trans funds to, in case she is out of town on a school-sanctioned trip.

Or the banking app can convert their funds. Within it into the currency of the country where they are currently traveling. In conclusion, now you have good tips for designing mobile banking financial app.

Testing and Feedback

Regular testing is vital to ensure the app’s functionality and security. This should include both automated and manual testing, and ideally, real users should be involved in beta testing phases to gather qualitative feedback. Regular updates based on user feedback and changing regulatory requirements are also crucial for maintaining the app’s relevancy and security.

Conclusion to Consider While Designing Banking & Financial App

Designing a mobile banking app requires a balanced approach that combines aesthetics, functionality, and security. By focusing on the user experience, prioritizing security, embracing customization, and ensuring regulatory compliance, banks can create an app that not only meets but exceeds user expectations. As mobile banking continues to evolve, staying ahead of technology trends and user preferences will be key to designing an app that truly stands out in the competitive financial landscape.

In today’s digital age, a well-thought-out mobile banking app is not just an extension of a bank’s services but a crucial tool in its growth and customer retention strategies.

Claudio Pires

Claudio Pires is the co-founder of Visualmodo, a renowned company in web development and design. With over 15 years of experience, Claudio has honed his skills in content creation, web development support, and senior web designer. A trilingual expert fluent in English, Portuguese, and Spanish, he brings a global perspective to his work. Beyond his professional endeavors, Claudio is an active YouTuber, sharing his insights and expertise with a broader audience. Based in Brazil, Claudio continues to push the boundaries of web design and digital content, making him a pivotal figure in the industry.