As a hotel or casino owner, you may already offer valet parking services for your valued clients. You can enhance your establishment’s services by availing of valet parking software. Check out how a valet parking system or software can benefit your business service.
It is part of tools that allow you, as the business operator, to offer ticketless valet systems. Well-documentation car damage inspections and easier credit card transactions. Availing of a Valet Parking System can do wonders for your business. Here’s how the system can benefit your company:
What is the definition of Valet Parking Software?
Valet parking software has mobile and desktop tools that help parking operators reduce labor and damage claims while providing exceptional service.
The right valet parking software system facilitates digital interactions instead of paper-based ones for centralized operations. It includes parking management software that tracks guest information, availability of parking spaces, finances, etc.
It facilitates all-digital guest experiences on the front end, including ticketless valet, SMS-based alerts, and online payments.
If you want to increase your valet parking business’s efficiency and customer focus, then valet parking software is the answer!
1. A high-tech valet parking system can increase your revenues.
When you maximize your valet system with the use of efficient software, it can help you earn more because of the following:
- You’re able to lower your labor costs. Having your valet parking system will remove the requirement of hiring managers and supervisors dedicated solely to overseeing the valet parking operations. The software can fully control valet driver assignments and vehicle tracking, which will be much easier for you to monitor.
- A digital valet parking system will attract potential customers to patronize your hotel, as they will feel more confident leaving their vehicles with you. An automated valet parking monitoring system also elevates the image of your business. A better idea can lead to an increase in your sales.
- You’ll incur fewer risks for liability in terms of damages. When you have a valet system that runs more smoothly, you lessen the expenses in damages to customer vehicles. Confusion in claiming and erroneous blaming of vehicle damages can be easily avoided, as you’ll have a system that efficiently documents all vehicles and transactions.
2. An automated system will facilitate your efficient record-keeping.
In terms of recordkeeping and revenue monitoring, a valet parking system will remove all the unnecessary paperwork in conventional methods.
Your casino’s parking transactions are immediately in a database for real-time data gathering and analysis.
Moreover, the automated system facilitates billing and sending invoices to your client’s accounts.
If your hotel has client accounts, it would already be possible for you to integrate billings with your in-house client payment systems. Your clients’ valet parking fees will automatically be in their respective membership accounts. Keep reading to understand how a valet parking system or software can benefit your business service.
3. valet parking software gives you flexible options, depending on how you use the applications.
You can avail of the following conveniences when you have the software:
- You can make use of ticketless systems. Due to environmental concerns, getting rid of tickets is becoming more popular nowadays. A ticketless system also lessens the risk of confusion in case the paper tickets are out by clients.
- You can take advantage of photo-based systems. Like auto toll collection systems trending worldwide, a similar system may be for valet parking. Install multiple cameras in strategic locations to take recorded and logged photos for identification purposes.
- Offer self-service options. You may opt for kiosk-style setups in hotels or business lobbies. All transactions can be handled at a self-service kiosk, including payment and claiming. This can likewise be part of a voice-activated system option.
- You can sync with your client’s mobile devices. Another alternative to replacing paper tickets is having your clients use their smartphones. Your clients can check important details such as location, timestamps, valet driver assigned, and parking fees through their phones. Even claiming and payment can now be present through any smartphone with Internet access.
4. You can protect your business from invalid damage claims in a better way.
With a top-of-the-line valet parking system. So, it’ll be easier for your security to track drivers and clients for a specific vehicle. You can check which of your valet drivers handled a particular car at any point.
This is one benefit of real-time data being a log onto your company’s database. All employees interacting with a specific vehicle can be verified at any time.
Moreover, you have real-time photo records of each vehicle as it enters your premises and as it is claimed. As aforementioned, the photo-based systems take multiple photos of every car for identification.
In addition to this, the valet parking software ensures that you have complete photographic records. As a result, you can use it later if there are vehicle damage claims.
5. Effective parking software improves the satisfaction of your customers.
When you can show your clients how well you can guarantee their vehicle’s safety and take care of their parking concerns, you’ll increase your customers’ confidence in your business.
You can remove the hassle of parking and lessen your clients’ negative experiences with conventional valet parking services. This can be a substantial advantage you have over your competitors. Keep reading to see how a valet parking system or software can benefit your business service.
6. Increased speed of return
When parking a car, valet parking attendants have difficulty locating a space. Because of this, they use valet parking software, which has all the information.
The software will recommend the valet parking attendant where the nearest vacant space is, allowing them to save time and serve more customers.
Conclusion
An automated parking valet management system will significantly increase your business’s efficiency and remove the problems related to confusion between customers and valets.
All these improvements will make it easier for you as the business owner to focus on managing the primary operations of your business. Investing in a valet parking system for your hotel or casino is worth it.
