What is Business Process Automation?

It’s no secret that some business processes are incredibly time-consuming and tedious. We'll see what is business process automation.

What is Business Process Automation?

It’s no secret that some business processes are incredibly time-consuming and tedious. When people have to carry out repetitive workflows, the monotony can become tiresome, reducing the business’s overall productivity. Fortunately, advancements in technology and artificial intelligence (AI) have allowed companies to automate these tasks using computers. In this article, we’ll see what is business process automation and how you can benefit from it.

Business process automation (BPA) is defined as the use of software to automate recurring business processes with minimal human intervention. From streamlining business workflows to automating mundane processes, BPA can reduce the amount of manual effort, minimize costs, and increase productivity and efficiency for any organization. Reducing time and resources spent on tasks better suited for machines also frees up employees to focus on what humans do best, creative problem solving for challenges your business faces. All of this works together to propel your business further into the future and toward success.

How Business Process Automation (BPA) Can Benefit Your Business

If you have ever had to painstakingly fill out important paperwork like invoices, perform an end-to-end test of a user interface, or manually enter large quantities of data, you know how inefficient and error-ridden manual processing can be. With the right BPA software, all of these processes and more can be streamlined and automated for you.

BPA tools aim to cut costs, increase efficiency, and decrease manual labor, thereby reducing human error. They eliminate mundane tasks, such as data entry or generating reports; they use AI and machine learning to personalize user experiences and improve customer service; and they can manage, analyze, and visualize vast amounts of data that would otherwise require hours of manual effort. This streamlines your organization’s workflow and can significantly increase your overall productivity.

Automating business processes through a centralized BPA software also allows for greater transparency into workflows. This visibility enables companies to monitor every step of process activities from start to finish. Some BPA software can also ensure that processes are in compliance with regulatory guidelines.

What Processes Benefit From Business Process Automation (BPA)?

BPA is a broad term that encompasses many aspects of a business’s workflow, whether it’s automating emails or utilizing machine learning to better interpret unstructured data. Therefore, countless processes could benefit from automation software. So how do you identify these processes in your business? Here are some key indicators of processes that would benefit from automation software:

  • Firstly, the process is time-consuming for humans to perform
  • Secondly, is repeatable with well-defined parameters
  • It requires limited interpretation and consistency in results
  • Finally, it needs to be error-free every time

When human intervention is on needs to resolve a problem, BPA software intelligently notifies the correct people for a timely solution.

Examples of Business Process Automation (BPA) Software In Use

Every business is different, and therefore each one will have unique processes to automate in order to maximize operational efficiency. However, all organizations share some fundamental processes that could stand to benefit from automation software.

1. Automated Expense Tracking Software

Manually keeping track of business expenses is a tedious task but one that is essential to a successful business. It can be stressful when a coworker accidentally misses important expense information and even worse when errors are present. 

An automated expense tracking system can streamline this process and manage expense data far better than a human, allowing you to record and track business expenses, client payment records, and more from an easy-to-use software. Tracking these expenses will help your team stay on budget and provide transparency on company expenditures.

2. Business Process Automation Usability Testing

In the past, manual end-to-end regression testing has been performed by manual testers. These people follow scripts to conduct tests on user interface software, such as company websites and mobile apps, verifying their functionality. The issue with this method is that it takes a lot of time, money, and manpower to thoroughly test a company’s software, and human beings are prone to error.

Nowadays, there are test automation tools that utilize AI and machine learning to create tests automatically every time new functionality is implemented. These automated tests run much faster than manual testing, reduce costs, and free your team resources to focus on higher-value work. In addition to this, autonomous testing software allows for much better scalability as your business develops.

3. Automated Marketing Software

Marketing automation software has a myriad of uses in the modern digital marketing space. It allows companies to automatically identify customer demographics and send targeted marketing messages across channels. Whether you’re looking to reach customers through email newsletters, social media promotions, your website, or via text messages, marketing automation software can help your business generate sales leads and increase your ROI.