YouTube Down: Millions of Users Face Problems Amid Outage; ‘Something Went Wrong’

We'll explain why YouTube is down and review reports from millions of users experiencing the outage, ' Something went wrong'.

By Claudio Pires
Updated on February 17, 2026
YouTube Down: Millions of Users Face Problems Amid Outage; ‘Something Went Wrong’

If you opened YouTube tonight and got hit with a blank homepage, endless loading, or that brutal “Something went wrong” message, you are not imagining it. A major YouTube outage has been reported across the US and beyond, with a sharp spike in user reports on outage trackers and a flood of complaints across social platforms. In this article, we’ll explain why YouTube is down and review reports from millions of users experiencing the outage, ‘Something went wrong’.

Outages like this feel personal because YouTube is not “just an app” anymore. It’s background music, homework explainers, sports highlights, business tutorials, creator income, customer support videos, and in many cases the main video engine behind thousands of small sites.

This guide breaks down what’s happening, how to tell whether it’s a platform wide outage or a local problem, and the fastest fixes worth trying while YouTube stabilizes.

YouTube Down: What happened, what users are seeing, and what we know so far

YouTube Down Millions of Users Face Problems Amid Outage; ‘Something Went Wrong’

On Tuesday, February 17, 2026, users began reporting widespread problems accessing YouTube, with outage reports climbing into the hundreds of thousands in the US depending on the tracker and timestamp. Reports also spiked in the UK and other regions, suggesting this was not limited to one city or one ISP.

The most common symptoms reported were:

The YouTube homepage failing to load, or loading partially
Videos refusing to start, freezing, or throwing a playback error
Mobile users seeing “Something went wrong” inside the app
YouTube TV disruptions reported alongside the main platform, including failed loads and stream errors on smart TVs and mobile devices
Some users noting that a few direct video links still worked while the homepage and recommendations were broken

As of early reports, there was no confirmed public root cause, and there was no single official explanation widely cited at the time many outlets published their first updates.

Is YouTube down for everyone, or just you?

This is the key question, because the fix depends on the answer.

If YouTube is down globally or regionally, your best “fix” is mostly patience, plus a couple of quick checks to confirm you are not stuck behind a weird device glitch. If it’s only happening to you, you can often solve it in minutes by clearing cache, updating the app, or resetting your connection.

Here’s the fastest way to separate an outage from a local issue.

Quick diagnostic table

What you seeWhat it usually meansFast thing to try firstWhat to check next
Homepage shows an error or stays blank, but some direct video links playPlatform issue or partial outage affecting feeds and servicesOpen a direct video link from a saved URLCheck Downdetector, then try a different network
App shows “Something went wrong” and nothing loadsCould be outage, could be app cache or account sessionForce close the app and reopenTry on desktop browser, then clear cache
Videos load on mobile data but not on Wi FiLocal network or DNS issueRestart router and phoneTry a different DNS, or test another Wi Fi
YouTube works on one device but not anotherDevice specific issueUpdate the app or browserClear cache and cookies on the broken device
YouTube TV also fails to load streamsWider platform impact, or service specific incidentTry a different channel or restart the appCheck official status updates and outage trackers
Everything else on the internet works, only YouTube is brokenOften a YouTube side problemWait a few minutes and retryCheck if others are reporting the same problem

The fastest fixes worth trying right now

Keep this simple. When a platform is actually down, you do not want to spend an hour reinstalling things that are fine. Try this short sequence, stop when it works.

  1. Refresh once, then wait 30 seconds and try again
  2. Try YouTube in a different place, for example mobile app if you were on desktop, or desktop if you were on mobile
  3. Switch networks, Wi Fi to mobile data, or vice versa
  4. Force close the app, then reopen it
  5. Update the YouTube app, or update your browser if you are on desktop
  6. Clear cache, on mobile clear the YouTube app cache, on desktop clear site data for YouTube
  7. Sign out and sign back in only if everything else fails, sometimes an account session gets stuck during major incidents

Google’s own help documentation for the “Something went wrong, refresh or try again later” message focuses on refresh and troubleshooting steps like checking extensions, cache, and browser behavior, which is a good hint that this message can appear during both outages and local glitches.

FAQ: YouTube Down, Millions of Users Report “Something Went Wrong” During Outage

What happened with YouTube?

A large outage hit YouTube, and a huge number of people reported problems accessing the service. Users said the site or app would not load properly, and many saw the error message “Something went wrong.”

When did the outage happen?

Reports surged on Tuesday, February 17, 2026, and Reuters published its update shortly after, in the early hours of February 18, 2026 (UTC).

How big was the outage?

According to Reuters, more than 320,000 users in the United States reported issues on Downdetector during the incident window.

Was it only in the United States?

The Reuters report specifically highlights the U.S. impact. That said, major YouTube incidents often create ripple effects across multiple regions. If you want to confirm what is happening in your area, compare reports from different locations, devices, and networks. In Brazil, we also got reports.

What time did reports peak in the Reuters update?

Reuters said there were 321,958 incident reports as of 8:18 p.m. Eastern Time.


Claudio Pires

Claudio Pires is the co-founder of Visualmodo, a renowned company in web development and design. With over 15 years of experience, Claudio has honed his skills in content creation, web development support, and senior web designer. A trilingual expert fluent in English, Portuguese, and Spanish, he brings a global perspective to his work. Beyond his professional endeavors, Claudio is an active YouTuber, sharing his insights and expertise with a broader audience. Based in Brazil, Claudio continues to push the boundaries of web design and digital content, making him a pivotal figure in the industry.